Director, Loyalty Strategy & Growth

Gap Inc. in New York seeks a strategic leader for its Encore Membership Program. This role focuses on driving customer loyalty and engagement through rigorous analysis and collaboration with brand leaders. Candidates should have over 10 years of experience, preferably in retail or strategy consulting, and possess strong analytical and communication skills. The benefits include a substantial merchandise discount, competitive PTO, and extensive insurance options.
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Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with six brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, and Hill City. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.

We’re more than the clothes we make. We’re a family of brands uniting thousands of people across the globe who bring their personalities, passions, and pride to work every single day. More than anything else, we’re here to create products that make our customers and our employees feel great, and give back to the communities where we live and work.