Account Manager - Walmart Business

Company Description
Isaac Morris Limited (IML), founded in 1989 and based in New York City, is a leading licensed apparel manufacturer serving major retailers. For over 35 years, the company has delivered high-quality products, strong artwork, and reliable execution, establishing itself as a top player in the apparel market. IML specializes in Boys, Girls, Young Men’s, and Juniors’ clothing, with distribution across specialty stores, department stores, and the mass market. With an in‑house licensing and art team, the organization focuses on representing each licensed property with standout artwork and on‑trend designs that meet the needs of diverse retail partners.

Position Summary
The Account Manager supports the Account Executive in the day‑to‑day servicing of the Walmart account — one of IML’s largest and most operationally demanding businesses. This role is the connective tissue between Walmart’s systems and timelines and IML’s internal teams, owning the accuracy and movement of orders, samples, item setup, and ecommerce content from program kickoff through in‑store execution.

The right candidate is detail‑obsessed, fluent in Walmart’s supplier tools and cadence, and energized by keeping a complex, fast‑moving business running smoothly.

Key Responsibilities
Order Management

Create, maintain, and track purchase orders across all active programs, ensuring quantities, ship windows, and MABDs are accurate and aligned with Walmart’s calendar

Monitor order status from issuance through delivery; flag discrepancies, at‑risk MABDs, and revisions promptly

Maintain clean, current order records to support internal planning and Walmart reporting

Sample Management

Manage sample requests end to end: intake, tracking, and dispatch to Walmart buyers and internal stakeholders

Coordinate AFM and ad/photo sample timelines against Walmart deadlines, ensuring nothing slips through the cracks

Item Setup & Maintenance

Own item setup and ongoing maintenance in Walmart’s systems, ensuring accurate item data, costs, dimensions, and attributes

Resolve item‑level errors and discrepancies quickly to prevent downstream order, replenishment, or ecommerce issues

E‑Commerce Support

Maintain and support OLX (ecommerce) item content, imagery, and listings

Partner with internal teams to ensure online assortments are set up correctly, live on time, and accurately represented

Cross‑Functional Coordination

Drive internal follow‑up across Licensing, Production, and Import teams to keep approvals, production milestones, and shipments on schedule

Communicate challenges and opportunities clearly and to the correct team members — escalating risks early and routing information where it drives action

Qualifications
Required

Hands‑on experience with Walmart Retail Link and Scintilla (reporting, item management, order tracking)

Exceptional attention to detail — accuracy in data entry, order records, and item setup is non‑negotiable

Baseline understanding of supply chain processes (PO lifecycle, production‑to‑DC flow, MABDs, in‑store execution)

Strong organizational and follow‑up skills; able to manage many open items across multiple programs simultaneously

Clear, proactive communicator — comfortable interfacing with retailers, internal teams, and overseas partners

Proficiency in Excel (filtering, pivot tables, VLOOKUP/lookup functions)

Preferred

Experience supporting a mass retail account (Walmart, Target, or similar) on the supplier side

Familiarity with licensed apparel or softlines

Working knowledge of Walmart’s fiscal calendar and seasonal set cadence

Experience with AEX/ADS exports or similar order data workflows

What Success Looks Like

Orders, items, and samples are accurate, current, and never the reason a program slips

Internal teams know exactly where things stand because follow‑up is consistent and information reaches the right people

The Account Executive can focus on strategy and growth because the operational foundation of the business is airtight

Isaac Morris Ltd. is an equal opportunity employer.

#J-18808-Ljbffr