Business Development Manager

Position Overview

The Business Development Manager is responsible for leading full‑cycle recruitment efforts to attract and hire top Loan Officer talent while partnering closely with branch leadership to execute strategic talent acquisition initiatives that support business growth. This role drives proactive sourcing, builds and maintains robust and highly qualified talent pipelines, and promotes CrossCountry Mortgage’s employer brand through targeted outreach.
Job Responsibilities

Lead full-cycle recruitment for Loan Officer roles, including sourcing, screening, interviewing, candidate assessment, offer presentation, and onboarding coordination.
Partner with hiring managers and leadership to develop and execute talent acquisition strategies aligned with business goals and workforce needs.
Build and maintain a robust, highly qualified talent pipeline through proactive sourcing, networking, and market research.
Ensure a fair, consistent, and inclusive hiring process aligned with CCM policies and best practices.
Deliver a professional, timely, and engaging candidate experience, ensuring clear communication and a positive impression throughout the hiring lifecycle.
Promote CrossCountry Mortgage’s employer brand across multiple channels (e.g., social media, job fairs, industry events) to attract top talent.
Track, analyze, and report on recruiting metrics to inform continuous improvement and support data‑driven hiring decisions.
Collaborate with leadership to forecast hiring needs and develop proactive recruiting plans to support business growth and production goals.
Support onboarding and early‑stage retention efforts by partnering with leadership to ensure a smooth transition and integration of new hires.
Maintain knowledge of mortgage industry trends, competitor hiring activity, and compensation benchmarks to remain competitive in talent acquisition efforts.
Qualifications and Skills

High School Diploma or equivalent.
5+ years of recruiting experience, preferably within mortgage, financial services, or sales‑driven environments.
Experience using applicant tracking systems (ATS) and CRM tools.
Experience maintaining a professional network (preferred).
Advanced networking and relationship‑building skills.
Excellent communication, collaboration and negotiation skills.
Skilled at prioritizing and organization to manage multiple engagements weekly.
Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Benefits

Eligible employees receive a competitive compensation plan and a robust benefits package, including medical, dental, vision, short‑term disability, employee assistance program, wellness program, and a 401(k). Additional benefits may be available based on location and role.
Equal Employment Opportunity

CrossCountry Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
Licensing Information

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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