Dedicated Account Manager

The Dedicated Account Manager is responsible for managing and nurturing long-term relationships with clients, ensuring exceptional service, and driving account growth. The role varies across levels based on experience and complexity of accounts managed. Each level reflects increased responsibility in client relationships, strategic planning, and account growth.

Essential Duties

Develop and maintain strong client relationships

Address client inquiries, resolve issues, and ensure customer satisfaction

Coordinate client meetings, follow-ups, and account activities

Monitor and track client orders, deliveries, and service performance

Work closely with cross-functional teams to meet client needs

Prepare routine reports on account status and performance

Assist senior account managers with more complex accounts and tasks

Schedule
Monday – Friday, 7am - 5pm

Education & Experience

Bachelor’s degree in Business, Sales, Marketing, or related field is preferred

0-2 years of experience in account management or customer service or transportation

Excellent communication, problem‑solving, and organizational skills

Equal Opportunity Statement
Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

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