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Sales Coordinator

KDS Strategic Search Group · Elizabeth, NJ, USA ·

Job type:
Full Time

Looking for a Sales Support, Customer Service Coordinator, or Sales Coordinator
Why this role
Join a stable, well-established company with a long-tenured team and a strong, supportive culture. This is a consistent, structured role with clear expectations, predictable hours, and a comfortable work environment. If you’re looking for a local opportunity where you can plug in, contribute, and have balance, this offers that plus a half day on Fridays.

Functional Title: Sales Support, Customer Service Coordinator, or Sales Coordinator
Overview
Sales Coordinator with a focus on Customer Service and Sales Support. This role supports internal sales teams while managing day-to-day customer service, order processing, and client communication. You’ll act as a key point of contact for both customers and sales, helping keep everything organized, responsive, and moving forward.

What you’ll be doing

Provide sales support to the internal team across multiple accounts

Manage inbound customer service inquiries via phone, email, and website

Handle order processing, order tracking, and issue resolution

Act as an extension of the sales team, responding to client communication on their behalf

Provide ongoing account support to customers and internal stakeholders

Coordinate internally to ensure requests are handled quickly and accurately

Maintain and track data in Excel and CRM systems

What they’re looking for

3–12 years of experience in customer service, sales support, or account coordination

Strong customer service and client communication skills

Experience supporting sales teams or managing account-related requests

Organized and responsive, able to manage multiple priorities

Strong Excel skills, including VLookup and Pivot Tables

Comfortable working in a fast-paced, team-oriented environment

Nice to have

Experience in wholesale, apparel, or consumer goods

Exposure to order management in a product-based business

Familiarity with CRM systems

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