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Customer Experience Specialist: Payroll & Product Expert

Warp · New York, NY, USA ·

Pay:
$85,000-$105,000/yr
Job type:
Full Time

A tech-driven back-office platform is seeking a Customer Experience Specialist. You will be the frontline advocate for customers, guiding them through payroll implementation and resolving complex issues. Ideal candidates have 2-3 years of customer support experience in a technical environment, a background in payroll or financial services, and strong documentation skills. The role offers a competitive salary of $85,000–$105,000 plus equity, in a dynamic and fast-paced setting.
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