Senior Specialist, Employee Communications

Senior Specialist, Employee Communications
Salesforce is hiring a Senior Specialist, Employee Communications to support the planning and execution of internal communications for business‑critical employee programs. This person will partner closely with Employee Success, Real Estate & Workplace Services (REWS), Finance, and other program owners to deliver clear, timely, action‑driving communications across channels – from Slack and email to agentic nudges and manager cascades.

You are a great writer, creative thinker, and team player with a solution‑oriented mindset who is all about working as part of an innovative, vision‑forward, fast‑paced team committed to making an impact together.

Primary Responsibilities

Support end‑to‑end communications planning and execution for assigned programmatic areas, including ES initiatives (Open Enrollment, Comp/Merit, Benefits, Promotions, Learning & Development), Finance (Payroll, Travel & Entertainment), and REWS programs

Partner with program owners to shape communications that are clear, human, and drive employee action – not just awareness

Write and edit sharp content across channels: Slack messages, email, agent nudges, manager cascade materials, and more

Support channel strategy decisions for assigned programs, including Amplify bots, Employee Agent, Manager Agent, and Slack channels

Navigate sensitive communications – including org changes and restructuring – with sound judgment and discretion

Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on what programmatic comms can deliver

Use data to measure communication effectiveness and apply learnings to continuously improve

Contribute to team planning, editorial calendars, and our day‑to‑day operating rhythm

Minimum Requirements

3‑5 years of experience in internal/employee communications or a related field; experience in a high‑tech or fast‑paced global environment strongly preferred

Exceptional writer with the ability to make complex program information feel simple, clear, and actionable

Cross‑functional collaboration skills and the ability to influence without formal authority

Strong project management skills with the ability to juggle multiple programs and adapt priorities seamlessly

Actively uses AI tools to drive efficiency and quality – and brings curiosity about what’s next

High accuracy, attention to detail, and a proactive, results‑oriented attitude

Proven track record of developing and executing internal communications plans that drive employee action

Benefits
Salesforce offers a wide range of benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details are available at https://salesforcebenefits.com.

Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement
Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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