Operations Crd ADS

Summary
Operations Coordinator with a focus on routing. This position will perform day‑to‑day routing and capacity planning, monitor operations and warehouse capacities, and facilitate communications between departments as needed to maximize available capacity in the most cost‑effective manner. It will also apply accountability standards based on key metrics and implement changes to continuously improve performance and increase efficiencies. When daily routing tasks are completed, the role will also encompass all other duties of an Operations Coordinator.

Responsibilities

Coordinate transportation logistics: manage and schedule transportation for timely and accurate deliveries from the distribution center.

Track performance: monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time.

Collaborate across departments: work with internal teams, including inventory management and customer service, to ensure seamless coordination and timely order fulfillment.

Manage documentation: handle transportation‑related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols.

Optimize routing: work with drivers and third‑party transportation providers to optimize delivery routes and improve efficiency.

Troubleshoot transportation issues: resolve any transportation or scheduling issues quickly and effectively to minimize disruptions.

Suggest process improvements: identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency.

Qualifications

Relevant experience in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory.

Strong communication skills: excellent oral and written communication and the ability to communicate effectively with both internal teams and external transportation partners.

Strong organizational skills: ability to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail.

Problem‑solving ability: ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track.

Tech‑savvy: proficiency in using logistics software, ERP systems, or TMS (Transportation Management Systems) and the ability to quickly learn new tools as needed.

Strong attention to detail and accuracy in record‑keeping.

Work Environment
This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel‑toed boots. It is a fast‑paced environment that involves time‑sensitive and safety‑sensitive operations and may include various shift schedules to support production and distribution needs.

Pay and Schedule
Pay: $17 – $22.50
Schedule: Monday – Friday, 1:00 am – 7:30 pm

Benefits

Health, Dental, Vision, Employee Assistance Program

Paid Time Off (increases with years of service)

Generous Employee Discount on home furnishings

Professional Development Opportunities

Tuition Assistance

Ashley Wellness Center (location specific)

401(k) and Profit Sharing

Life Insurance

Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and provide a drug‑free working environment. This job description is not a contract of employment. The company reserves the right to revise or change job duties and responsibilities as needed. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted.

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