Account Manager - State Farm Agent Team Member

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

About Our Agency
I opened my agency in 1981 after working as a State Farm team member and being the second woman hired by State Farm in the Memphis area. Today, our office includes myself and one team member, with plans to grow thoughtfully while preserving the values that have guided this agency for decades. I’m a graduate of the University of Memphis, a proud Tigers fan, and part of one of the only mother‑daughter agency teams in Memphis — something that reflects the strong family foundation behind our work.

Giving back has always mattered to me. I serve as the secretary of a civic organization that raises funds to support children with special needs in our community, and compassion is central to how we serve both customers and one another.

We offer health benefits, PTO, licensing reimbursement, and a strong emphasis on work–life balance, with flexibility for family needs and life events. Our culture is built on trust, dependability, and heart. We’re looking for someone who is compassionate, relatable, and steady — a problem solver who can turn challenging situations into positive outcomes and genuinely cares about helping others feel supported and understood.

Role Description
As Account Manager - State Farm Agent Team Member for Sharon Wilson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

Develop and maintain customer relationships to drive retention and growth.

Conduct policy reviews and provide recommendations to customers.

Oversee the resolution of complex customer issues.

Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

Experience in insurance sales or account management preferred.

Leadership and interpersonal skills.

Proven track record of meeting sales targets.

Willingness to engage in sales conversations.

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