Account Manager

Job Title This position is responsible for the day to day account management of Samsung SDI America OEM Electric Vehicle (xEV) customer accounts. The position provides sales and business development to achieve order intake and revenue objectives for the region, maintains customer relationship, manages commercial negotiations with the customer, coordinating internally for support and approval, and conducts sales forecasting for support of annual budgeting and long-term strategic planning.

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Essential Roles and Responsibilities Responsibilities:
Achieve or exceed Sales and Order goals, and successfully implement recovery plans as required
Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape and Samsung SDI value proposition
Effectively communicate and influence the organization to submit responsive proposals, and actively participate in successful contract negotiations
Maintain up-to-date information in Customer Relationship Management and Pipeline Management tool for Sales and Order forecasting
Resolve outstanding delivery and Account Receivable issues
Key Account Management responsibilities include:
Owner of customer account at SDIA
Establish account strategy with team to increase sales, penetration, profitability and customer satisfaction
Manage and develop close relationships across customer organizations to establish preference for Samsung SDI, influence product requirements, decisions, and successfully negotiate contracts with excellent understanding of the customer decision making process
Monitor and identify new products and services required for OEMs and the market
Mobilize account team to resolve significant product or service issues to the satisfaction of the customer and business
Requirements Qualifications:
BS, Engineering or Business degree
At least 5 years of automotive industry experience supplying components and/or working at STLA, Ford, GM or comparable OEMs or large Tier-1s
Must have unrestricted authorization to work in the United States and a driver's license
Required Skills:
Ability to establish and grow strong relationships with primary and executive contacts, both with customers & with internal partners
Ability to coordinate and interact with partners in a cross-functional organization
Excellent written and verbal communications skills
Exceptional relationship skills
Strong organizational and multi-tasking skills, with a high level of integrity and creativity
Full proficiency in MS Office and with CRM / Pipeline Management tools
Customer-focused mindset
Knowledge of automotive industry practices and protocols
Preferred Qualifications:
5 years minimum automotive industry sales account management experience
Knowledge of battery technologies and/or EV platform technologies
Proven track record of sales growth attainment
Experience in global organizations
Formal negotiation training and negotiation experience in an automotive context
Experience in automotive logistics, sales forecasting and budgeting, near and long-term (revenue and strategic planning)
Understanding of automotive quotation processes and cost breakdown requirements
MBA desirable
Internal Training Requirements Quality Policy - Health & Safety Orientation
Quality Objectives - New Hire or New Position Orientation
Environmental Policy Statement - Samsung Philosophy and Values
Quality Assurance Requirements

Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
Initiate preventative and continuous improvement xsgimln actions relating to product, process and quality systems
Health & Safety Requirements

Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor
Use of appropriate personal protective equipment (PPE) and safety systems
Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
Assist with the preparation of risk assessments
Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor
Report OH&S problems
Report workplace hazards to the supervisor as soon as possible after they occur
Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
Lead incident investigations and implement corrective actions
Complete monthly H&S inspections