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VoC Director: Customer Experience & Process Improvement

Kestra Financial · Austin, TX, USA ·

Pay:
125.000
Job type:
Full Time

A leading wealth management platform in Austin seeks a strategic leader for their Voice of Customer program. This role involves enhancing customer experience, guiding improvement efforts, and collaborating across teams. The ideal candidate has a Bachelor’s degree and over 7 years of relevant experience, demonstrating expertise in data analysis and stakeholder engagement. Benefits include competitive pay, extensive growth opportunities, and supportive work environment.
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