Senior Analyst, Customer Experience Insights & Analytics

American Airlines is seeking an Analyst/Sr Analyst, Customer Experience Insights at their Fort Worth HQ. The role involves analyzing customer satisfaction trends, creating dashboards, and conducting ad-hoc analysis.
Candidates should have a Bachelor’s degree in related fields with a minimum of three years experience in analytics. Proficiency in Excel, SQL, and experience with statistical software is required.
The position comes with travel perks, health benefits, and a 401(k) program with employer contributions.

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