Bilingual Sales Manager

Location: Nashville, TN (Mon–Thu in office, Fri remote)

iQor is seeking a Bilingual Sales Manager to join our growing team at our Nashville, TN headquarters. The Bilingual Sales Manager is a strategic leader responsible for driving the performance and growth of a diverse sales team, including Account Executives, Sales Development Representatives, and Account Managers. This role blends people leadership, operational excellence, and relationship management. You’ll own revenue goals, build effective sales strategies, ensure optimal client engagement, and foster a culture of accountability, innovation, and continuous improvement.

Key Responsibilities

hipLead, coach, and inspire inside sales teams to achieve and exceed revenue targe

ts.Recruit, hire, and onboard talented sales professiona

ls.Set clear team and individual goals, aligning them with business objectiv

es.Foster an environment of continuous learning, engagement, and high performan

Operational Excellence

enceDevelop, implement, and continuously refine sales strategies, pipeline management, and lead generation proces

ses.Create and utilize operational systems to monitor goals, progress, quality, and ri

sks.Oversee team productivity, effectiveness, and staffing optimizat

Client & Stakeholder Management

ementManage relationships and serve as the main point of contact for client stakehol

ders.Ensure team alignment to client expectations and program priori

ties.Prepare and conduct business reviews (weekly, monthly, quarterly) with clients and internal stakehol

ders.Collaborate cross-functionally with marketing, analytics, quality, operations, and training teams to optimize outc

Data-Driven Decision

MakingRegularly analyze sales, pipeline, and performance metrics to identify opportunities for improv

ement.Apply data analysis to evaluate efficiency, forecast performance, and recommend process enhance

ments.Report on forecasting, trends, blockers, and opportun

Process & Program Enhancement

ncementShare and implement best practices to maximize team performance and minimize inter-team va

riance.Identify and drive strategic initiatives to grow and adapt programs to market conditions and client

needs.Develop and implement strategies to boost employee engagement, retention, and perf

Qualifications

icationsFluency in Spanish and English (written and verbal)BA/BS degree or equivalent experience in business, marketing, or relate

d field.3+ years sales experience, with at least 2 years in a leadership role managing diverse inside sale

s teams.Experience in outsourced sales, BPO, SaaS, IT services, or system integrations is pr

eferred.Proven track record of meeting/exceeding sales targets and optimizing team performance in fast-paced envir

onments.Demonstrated ability to coach, support, and enable team leaders and individual contr

ibutors.Experience managing client relationships and ensuring high levels of satis

faction.Proficiency with CRM systems (Salesforce, HubSpot, etc.), Microsoft Office, GSuite, and sales enablemen

t tools.Strong sales aptitude, solutions orientation, and custome

r focus.Excellent communication, presentation, and interpersonal

skills.Highly collaborative, adaptable, decisive, and profe

ssional.Ability to analyze data to drive performance impro

vements.High confidence and ability to quickly build trust and coach direct

reports.Strong organizational and time management skills; able to multitask and meet de

Benefits

Why iQor?Thrive in a supportive, growth-oriented work environment with continuous training and development oppor

tunities.Competitive compensation package with performance-based in

vironmentLocation: On-site at iQor HQ in Nashv

ille, TN.Unlimited PTO plan, nine company holidays, and comprehensive medical, dental, and vision

benefits.401(k) to support your financia

l future.Learning and career growth opportunities in a dynamic

EmployeriQor values diversity and inclusivity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disabil

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