Associate Account Manager - Commercial Lines

Commercial Lines Associate Account Manager

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
HUB's Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry's top talent to help guide and support our customer's needs and provide them with innovative solutions.
The Commercial Lines Associate Account Manager provides administrative and clerical support to the Commercial Channel through assisting the team in providing quality customer service.
In this role, you will:
Process lost policy release forms
Prepare Summaries of Insurance
Process endorsement requests and secure pricing from carrier if needed
Manage account documentation including ERM 14 forms; send documentation to insure and follow up to ensure it was received and submitted to the carrier
Maintain follow-up system with insurance carriers to ensure requests are processed timely
Furnish underwriters with additional information as requested
Enter Client information and policy detail into broker management system
Check policies for accuracy of information in comparison with the Insurance quote and Broker Management System
Request, process, and document Audits and Endorsement requests
Assemble/process renewal documents
Complete renewal kits and marketing exhibits
Pursue a program for personal and professional development
Perform other specific duties and projects as assigned by management
What you offer us:
1-2 years insurance experience Illinois property/casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date
Well organized with an aptitude for details
Strong written and oral communication skills
Understand and analyze insurance coverages, forms, and policies
Work normally scheduled hours and additional time as needed
Basic knowledge of Microsoft Office required and EPIC preferred
What we offer you:
A rewarding job that helps local businesses in the community
Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)
A work/life balance because that is important for all of us
Learn from the expertise of your coworkers
Growth - HUB is growing, and so can your career
Be part of a motivated team
The expected salary range for this position is $60,000 -$75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.