Field Service Representative

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

Conduct maintenance and calibration activities

Consult with customer management and operation teams

Excellent mechanical know‑how and problem‑solving skills

Ensure contract compliance of volume and quality specifications

Operate, monitor, and optimize equipment performance

Duties & Responsibilities

Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation

Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed

Maintain inventory of spare parts and adequate supply of chemicals and replacement parts

Monitor and maintain chemical injection systems

Perform analytical testing such as turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, and other site‑specific testing requirements

Enter and complete work orders, purchase orders, and PM plans in Salesforce

Daily timekeeping in Kronos

Respond to system trouble calls and troubleshoot and restore system operation in a timely manner

Other duties as assigned

Qualifications
Knowledge, Skills & Abilities

Education & Experience – Required:

High School Diploma / GED / Home School Certification or international equivalent

2+ years’ experience in service/maintenance (Electrical, chemical, and/or mechanical experience) or equivalent in an industrial environment

Able to lift 50 lbs

Willingness and ability to respond to after‑hours call‑out in 2 hrs or less

Current Driver’s License

Able to maintain Site access

Forklift experience/training or ability to be certified

Preferred:

Bachelor’s or Associate’s Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, mechanical

2 years of experience in industrial, oil field, refineries, chemical or power generation plants

25% travel (training/other site visits)

Working with chemicals for water treatment

Working with corrosive chemicals used for membrane cleaning operations

Additional Information
Working Conditions

Must be able to perform work with appropriate PPE (safety toed shoes, safety glasses, bump cap/hard hat, etc.)

Time will be split between maintenance work and assembly work, requiring bending, kneeling, fine motor work, and use of hand tools and PVC bonding materials (glue, primer)

Ability to operate power tools such as drills, grinders, and saws

Some sitting and computer work is required

Some unassisted lifting up to 50 lbs is required – most heavy parts movement assisted with cranes/hoists and pallet jacks

Okay with 25% travel

Okay working hot, dirty, loud, and moving equipment

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Compensation – The salary range is tied to the market for similarly benchmarked roles. The range is a guide and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. The offer may be lower or higher than the stated range. Hourly $22.00 – $34.00 USD.

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending & Health Saving Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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