AudioVisual Field Integration Specialist (Installations) - Naperville, IL (FSI)

AudioVisual Field Integration Specialist (Installations)

Salary Range $28.00 - $33.00 Hourly Position Type Full Time Travel Percentage Up to 75% Category Professional Services
Description

AudioVisual Field Integration Specialist (Installation) - Full-Time
Location: Naperville, IL (Integrated Solutions) Travel: Up to 75% (United States) Schedule: Full-Time
About Five - Star AudioVisual
Founded in 1995, Five-Star AudioVisual is a privately owned, fully independent audiovisual company dedicated exclusively to the luxury hospitality market. We partner with premier hotels, resorts, and event venues across the United States to deliver seamless event technology experiences that elevate meetings, conferences, and live events.
For three decades, Five-Star has remained at the forefront of the audiovisual industry by blending advanced technology, thoughtful design, and hospitality-driven service. We act as a true extension of our hotel partners, aligning with each property's culture and standards to create polished, immersive, and reliable event experiences.
Why Join Five - Star
At Five-Star AudioVisual, our people are the foundation of everything we do. We are committed to building long-term partnerships, delivering exceptional service, and investing in the growth and success of our team.
Our professionals bring passion, technical expertise, integrity, and accountability to every project. In this role, you'll have the opportunity to work hands-on with advanced audiovisual systems, supporting installations in premier hotels and luxury environments across the country.
You'll be part of a collaborative, fast-paced team where your contributions are valued, your skills continue to grow, and your impact is visible in every project you help bring to life.
What You Can Expect
Competitive compensation and comprehensive benefits
Hands-on experience with cutting-edge audiovisual technologies
Opportunity to work in high-end hospitality and unique installation environments
Exposure to diverse projects, travel experiences, and real-world problem solving
A supportive, team-oriented environment with opportunities for growth
Position Overview
We are seeking an Audiovisual Field Integration Specialist to support and execute AV installations across commercial spaces, including hotels, resorts, convention spaces, restaurants, and more.
This is a hands-on, field-based role that combines project coordination with active participation in system installations. Responsibilities include mounting displays, running cable, and supporting system integration onsite.
Because our clients are located nationwide, this position requires extensive travel. Travel may reach approximately 75% of working time and can include frequent flights, overnight stays, and multi-week deployments at customer sites.
This position offers the opportunity to work at premier hotels and luxury properties nationwide and is ideal for someone who enjoys working in the field and seeing projects come to life.
Qualifications

Key Responsibilities
Field Project Coordination
Support multiple AV installation projects, ensuring timelines, budgets, and quality standards are met
Collaborate with project managers, clients, contractors, and internal teams
Maintain consistent communication on project progress, risks, and updates
Installation & Site Support
Participate in onsite installations including mounting displays, installing equipment, and pulling cable
Work in ceiling, wall, and structured environments as needed
Support system setup and commissioning (displays, audio systems, video conferencing, control platforms)
Ensure work is completed safely, efficiently, and to company standards
Technical Execution & Troubleshooting
Apply working knowledge of AV systems, including DSPs, control systems, and audio/video components
Troubleshoot installation and configuration issues in the field
Partner with technical resources to resolve challenges
Programming & Configuration (Preferred)
Assist with basic DSP and control system configuration
Support system testing, calibration, and performance validation
Documentation Reporting & Tracking
Create signal flow diagrams and system documentation
Track project milestones, installation progress, and site updates
Experience tracking project inventory, equipment allocations, and material usage across multiple active projects
Quality Assurance & Client Experience
Perform system quality checks and final testing prior to client handoff
Support client walkthroughs and basic system training
Serve as a professional onsite representative, ensuring a high-quality client experience
Experience
2+ years of hands-on AV installation experience or a combined field and coordination role
Demonstrated ability to manage both field execution and project responsibilities
Technical Knowledge
Familiarity with commercial AV systems, including DSPs, control systems, and audio/video components
Exposure to platforms such as Crestron, Extron, QSC, or Biamp preferred
Working knowledge of project management platforms (such as D-Tools)
DMX lighting control systems (preferred)
Managed network switches, VLANs, and basic network administration (preferred)
Dante audio networking (preferred)
Skills
Strong organizational and time management abilities
Exceptional communication skills, both written and verbal
Ability to work independently and adapt to changing project needs
Strong problem-solving and critical thinking skills
Ability to manage multiple projects across current and upcoming timelines
Demonstrated mechanical aptitude and comfort working with hand and power tools
Ability to perform common low-voltage installation tasks, including cable pulling, drilling access pathways, and making minor field modifications to building finishes as required
AutoCAD, Visio, or similar system documentation tools
Certifications (Preferred)
CTS or related AV certifications
Communication
Effective interpersonal and communication skills with both technical and non-technical stakeholders, including:
Director of Integrated Solutions
Director of Information Technology
Hotel partners and onsite contacts
Five-Star operational and field teams
Physical Requirements
Ability to lift and carry equipment up to 50 pounds
Ability to work on ladders and lifts
Ability to access ceilings, equipment racks, and other installation areas
Work Environment & Travel
Valid driver's license and ability to travel
Regular travel (up to 75%), including multi-day and out-of-state projects
Opportunity to work in luxury hotels, resorts, and conference environments
A dynamic, field-driven role with exposure to diverse projects and technologies
Full-Time Benefits
401(k) with company match
Roth 401(k) with match
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
Paid sick time, vacation time, and company holidays