Orchestral Luthier

Store Luthier

Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.
This is a hands-on role supporting rental inventory, school accounts, and store customers. You'll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.
What You'll Do
Perform setup, maintenance, and repair work on orchestral string instruments
Document all work and customer contact using our software
Provide accurate and timely repair estimates and appraisals to customers
Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
Continually learn and apply best practices for repair techniques and shop safety
Replenish repair parts and supplies as needed
Work Environment:
Store Luthiers work in a retail musical instrument store with a dynamic and customer-focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment.
Schedule & Compensation
Store Luthiers work within store operating hours; seasonal workload fluctuations may occur
Hourly pay + bonus opportunities, based on experience and training
Relocation assistance available for eligible candidates
Qualifications
Minimum of 2 years of orchestral string instrument repair and setup experience
Completion of an accredited instrument repair program is preferred but not required
Strong attention to detail, organization, and commitment to quality
Why Heid Music?
Employee discount
Flexible scheduling available for team members
Health/Vision/Dental and PTO benefits available for full-time team members
Life insurance and 401k available for all team members
Company assistance in obtaining and purchasing hand tools
Heid Music is more than a job

it's a team united by a love of music and BRAVO service.
Heid Music is an Equal Opportunity Employer.