Direct National Account Manager, Beauty

National Account Manager – Direct Channels

The National Account Manager – Direct Channels plays a critical role in delivering Dyson's direct-to-consumer strategy across Dyson.com, marketplaces, and retail stores. This role is responsible for driving both commercial performance and operational execution, ensuring sustainable sales growth and an exceptional consumer experience.
The position focuses on managing key indirect and direct retail channels, developing trade plans, and leading commercial negotiations. It also contributes to identifying and acquiring new business opportunities to expand Dyson's reach.
This role requires a strong balance of strategic thinking and hands-on execution, working cross-functionally to optimize performance through data-driven decision-making, operational excellence, and continuous improvement.
Key Responsibilities Include:
Commercial Management & Business Growth

Manage commercial and operational activities for key retail and marketplace accounts
Develop and execute trade plans, including promotional strategy, pricing, and assortment planning
Drive sales growth, profitability, and repeat business across channels
Identify and pursue opportunities to acquire new accounts and expand distribution
Lead negotiations with internal and external stakeholders
Business Planning & Execution

Support the development and execution of the Beauty category across all Direct channels
Build and deliver monthly, quarterly, and annual sales, profit, and inventory plans
Forecast daily, weekly, and monthly performance and track against targets
Develop detailed execution plans including product launches, promotional calendars, and volume forecasts
Support key trading events (e.g., BFCM, Dyson Days, Owner Rewards)
Performance Analysis & Optimization

Analyze business performance and recommend actions to drive growth and mitigate risks
Monitor trends, demand signals, and inventory levels to optimize outcomes
Identify operational inefficiencies and implement process improvements
Use data and analytical thinking to solve complex commercial challenges
Cross-Functional Collaboration

Partner with Ecommerce, Retail, CRM, Marketing, Customer Service, Supply Chain, Finance, and Media teams
Collaborate to drive traffic, conversion, and ROI (including ROAS improvements)
Support development of exclusive assortments and product strategies
Ensure alignment between commercial plans and operational execution
Operations & Reporting

Support core business processes including Weekly Business Reviews (WBR) and forecasting cycles
Prepare performance reports with actionable insights and recommendations
Ensure seamless coordination across supply chain, logistics, and customer service functions
Maintain operational excellence across all day-to-day activities
Relationship Management & Leadership

Build strong relationships with internal stakeholders and external partners
Act as a voice of the customer, providing insights into channel and consumer dynamics
Influence without authority, coordinating activities across teams where needed
Support training, knowledge-sharing, and best practice adoption
Compensation: $140,800 - $186,500 annually + bonus opportunity
Location: 155 Mercer St, New York, NY 10012
Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.
Financial benefits:
• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Dyson Product Discounts
Health benefits:
• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer.