Account Manager

Master Flo Valve is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Master Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results

Key position functions include

Responsible for the management of all customer account sales functions for assigned accounts within a designated territory. This includes all Know-Your-Customer activities, lead prospecting, project pursuit, and aftermarket sales

Forecast and manage annual sales budgets for assigned accounts and ensure targets are met or exceeded

Establish operations assurance plans for assigned accounts, including forecast of spares and refurbishment requirements

Maintain and grow business within accounts through continuous demonstration of our commitment to “Excellent Customer Experience, Innovative Flo Solutions.”

Gather pertinent customer intelligence related to pricing, specifications, and market trends

Liaise with Sales colleagues to share information and optimize efforts

Ensure “clean starts” to all orders by fully defining requirements, timelines, and expectations for work in advance of order acceptance

Ensure all work is undertaken in accordance with a) executed master service agreements, b) the Company general terms and conditions of sale, or c) negotiated terms consistent with the Company risk policy

Provide guidance/instruction, ensure completeness and accuracy, and be customer focal point for RFQ inquiries

Ensure that Company interests, proprietary and confidential information, and property are protected

Maintain a high level of technical understanding of Master Flo product lines and make presentations accordingly

Complete regular and detailed sales reports, updates to target account plans, and updates to contact databases

Action any issues with respect to customer concerns, complaints, scope change, etc. prior to order placement

Ensure customer accounts are paid/financially current

Coordinate and represent Company at industry gatherings as required

Provide input to product development initiatives

Other duties as may be required

Preferred candidates will possess a combination of the following

Excellent verbal and written communication skills, high level of self-motivation, strong self-organization, and time management abilities

Post-Secondary education or equivalent amount of experience and education

Minimum 5 years technical sales experience in the oil and gas industry, with a proven track record for penetrating markets and effective customer relations

Knowledge of production chokes, specialty control valves, actuation, and industry applications

Expertise in coordinating bid and proposal activity

Demonstrated ability to work as a team player within and across reporting lines

Able to work independently, but know when to request timely support

Ability to travel domestically in the USA

Proficient in office communications and software, including presentation tools

A demonstrated commitment to workplace health and safety

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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