A leading financial institution in New York is seeking an experienced professional to drive customer experience improvements. The role involves embedding CX principles into strategy, leading cross-functional teams, and using advanced analytics tools to derive insights. Ideal candidates have over 8 years' experience in strategy or analytics within financial services. Responsibilities include driving innovation and delivering measurable results in a dynamic environment, ensuring effective communication with stakeholders.
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VP, Card CX Strategy & Innovation Leader
JPMorganChase · New York, NY, USA ·
- Job type:
- Full Time