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Head of IT Customer Experience

Brown Rudnick LLP · New York, NY, USA ·

Pay:
$180,000-$220,000/yr
Job type:
Full Time

Brown Rudnick LLP is seeking a highly motivated Director of Customer Care to lead our IT user support team. In this role, you will provide exceptional technical assistance and customer service to lawyers and business professionals, ensuring technology systems are utilized effectively to enhance productivity.

The ideal candidate has a proven track record in managing user support teams, deep understanding of customer service, and experience within professional services, preferably in a law firm.

The salary range is estimated at $180,000-220,000 based on experience and location.

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