About the Role
Under the general direction of the California High-Speed Rail Authority’s (Authority) Central Valley California Deputy Regional Director, the Supervisor II (Engagement Manager) will oversee the Stakeholder Management and Communication Section of the Authority’s Central Valley California Regional Branch.
The Engagement Manager will lead a diverse team to develop and execute public outreach and stakeholder engagement strategies and plans for Central Valley. The incumbent is responsible for aligning all regional efforts within the Stakeholder Management and Communication Section to drive regional priorities and ensure regional consistency with the Authority’s system-wide public engagement, legislative, government, and small business outreach efforts including public meetings, stakeholder meetings, and correspondence.
The incumbent also works with the regional program development team, technical teams, and Communications and Public Relations Branch to support the development and execution of communications, media, and social media strategies and plans, website content, PowerPoint and other presentations, factsheets, and other collateral. The incumbent will oversee staff and will lead the development of work standards, monitor the attainment of those standards, establish consistent work processes, and ensure the development of a customer service-oriented office.
- Knowledge of the Central Valley communities and demographics, including the counties of Fresno, Kern, Kings, Madera, Mariposa, Tulare, San Joaquin, and Merced; the cities within those counties; as well as transportation organizations, agencies, and providers.
- Experience working with Central Valley Region public agencies, counties, cities, elected officials, advocacy organizations, and other stakeholders.
- Knowledge of tracking, scheduling and/or project management tools.
- Prior experience with public engagement, policy, government relations, public affairs, and communications with rail or transit projects.
- Knowledge of techniques and strategies for preparing, producing, and disseminating information to diverse audiences.
- Knowledge and experience engaging environmental justice communities, low-income and minority populations, historically underrepresented populations, equity priority communities, and those who speak limited or no English.
- Capability in various facilitation methods and ability to facilitate in a variety of settings, including public open houses, working group meetings, etc.
- Ability to effectively present sensitive and complex information, both verbally and in writing, to diverse audiences.
- Possess excellent relationship-building skills, particularly with stakeholder groups, partner agencies, and members of the public.
- Possess strong teamwork and leadership skills.
- Ability to effectively manage and supervise multiple projects simultaneously.
- Ability to gain and maintain the confidence and cooperation of those contacted during the course of the work, particularly the public and local jurisdictions.
- Represent the Authority in the public.
- Proficiency in Microsoft Office, PowerPoint, Excel, and Adobe Acrobat.
- Knowledge of Public Meeting Act Law and requirements.
- Principles of transparency in State government.
- Knowledge of management techniques in State government.
- Experience managing, planning, and running large-scale community engagement around issues or areas relating to the Authority.
- Experience developing and presenting materials to diverse audiences on sensitive issues.
- Experience with policy analysis and/or project management.
- Experience consulting with and advising managers, supervisors, and administrators on sensitive topics.
Location
The High-Speed Rail Authority Fresno building is located in downtown Fresno at 1111 H Street. We are located within walking distance of public transportation, many restaurants, Chukchansi Park, and Courthouse Park.
Equal Opportunity Statement
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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