Travel to Office Expectations
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not be limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not be limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Senior Change Director
Position Summary:
The Senior Change Director will lead enterprise-scale transformations, advise executives, and coach teams through adoption and culture evolution. You will play a pivotal role in shaping our change management strategy, building capability, and driving lasting impact across the organization.
Key Responsibilities
- Design and Execute Multi-Program Change Strategies: Lead the development and implementation of integrated change management plans for large-scale, multi-program initiatives, ensuring alignment with organizational goals and priorities.
- Executive Coaching and Sponsorship: Coach executives and sponsors in effective sponsorship, fostering leadership alignment and commitment to change.
- Lead Readiness and Adoption Measurement: Oversee readiness and adoption measurement programs, track KPIs, and celebrate milestones to ensure successful change outcomes.
- Develop Change Champion Networks: Build and coach change champion networks, mentoring emerging talent and amplifying engagement across the organization.
- Advance Change Practices: Actively contribute to PointClickCare’s change management community, sharing best practices, supporting continuous improvement, and advancing the service offering portfolio.
- Facilitate Leadership Alignment: Drive leadership alignment across functional portfolios, facilitating workshops and strategic sessions at the management and executive levels.
Skills & Qualifications
- Experience: 8–12 years of experience leading complex change portfolios, with 10,000h to 20,000h dedicated change management experience, ideally in SaaS, healthcare, or technology environments.
- Certifications: Advanced certifications in change management (CCMP, PMP, Agile Change, or equivalent).
- Competencies: Advanced knowledge of all major and minor change management frameworks (CCMP, ADKAR, PCI, Kotter, etc.), extensive expertise in project management (classic and agile), social capital, social engineering, persuasion, and neighboring disciplines such as psychology, behavioral science, cultural science, leadership, and organizational development.
- Skills: Leadership presence, mentorship skills, and the ability to independently facilitate change management and transformation programs at the enterprise level.
- Mindset: Visionary, resilient, persuasive, and systems thinker, with advanced coaching experience for individuals and teams.
Accountabilities
- Advance and prove your change management knowledge and related fields (project management, transition, and transformation practices) through digital badges and certifications.
- Actively support and advance your team, business unit, and the broader organization regarding change management and transformation.
- Connect with other change management professionals within PointClickCare and in professional networks, including local and national ACMP Chapters.
- Lead and sponsor change management and transformation networks, creating business opportunities and advancing PointClickCare’s change practice.
- Specialize in subject matters such as digital transformation and organizational development.
Salary
$145,000 - $161,000 a year
Base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $145,000 - $161,000 + bonus + Equity + perks, non-overtime eligible. Compensation is determined by experience, skills, and location.
Benefits & Perks
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition and more
Equal Employment Opportunity Statement
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
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