Director, IT Strategy & Customer Experience

American Electric Power in Columbus, Ohio, seeks a seasoned technology leader responsible for strategic direction and managing diverse technology domains. This role requires strong oversight of services and projects, alongside talent management and financial strategy for technology assets. The ideal candidate will have a Bachelor's degree and at least 12 years of experience, including 8 years in leadership roles.

Join AEP and be part of a team committed to delivering innovative energy solutions and exceeding customer expectations.

As one of the largest electric energy companies in the U.S., we power millions of homes and businesses. We’re working together with our customers and communities to create the future of energy. We’re listening, going beyond customers’ expectations and developing innovative solutions to build a future that is boundless for us all. We’re continually energized by our team members, their passions, and their drive to make a difference in the communities we serve. Together, with our customers, we are redefining the future of energy and developing innovative solutions that power communities and improve lives.

We own or operate approximately 60 generating stations, with a combined capacity of approx. 30,000 megawatts – enough energy to power approximately 26 million customers. One of the country's largest investor-owned utilities, we serve approximately 5.5 million customers in 11 different states.