Chicago a cappella is hiring: Marketing & Audience Services Coordinator in Chica

Chicago a cappella seeks a creative, curious, and people-oriented Marketing & Audience Services Coordinator to support marketing, patron engagement, and front-of-house operations.
The Role

This is a part‑time position (24 hours/week) with additional evening and weekend hours required for concerts and events. The Coordinator will work across two primary areas — marketing and audience services — while providing general administrative support to our small staff.
Responsibilities include supporting all marketing activities: social media content creation and management, campaign planning, graphic design of flyers and digital assets, video content, calendar listings, and on-site event promotion. On the audience services side, the Coordinator will serve as Assistant House Manager at performances, provide box office backup, and fulfill ticket donation requests. Additional responsibilities include supporting fundraising mailings, events, and other projects as they arise.
Skills & Experience

Demonstrated comfort with social media platforms and content strategy
Basic graphic design skills (Canva or similar tools)
Experience with or interest in video and audio content creation
Strong written communication skills
Customer Service experience a plus
Familiarity with database tools and/or ticketing systems a plus but not required
A sincere interest in and enthusiasm for the performing arts is essential
Who We’re Looking For

Curious and motivated to learn.

A willingness to grow and take on new challenges is essential.
Reliable and hardworking.

As a small team, we depend on one another to follow through consistently.
Personable and service oriented.

This role is customer‑facing, and a warm, helpful presence with our patrons and audiences is important.
Proactive and self‑directed.

We value someone who takes initiative, manages their own work effectively, and exercises good judgment about when to seek guidance.
Collaborative.

Staff input is genuinely valued, and we work best when everyone is engaged.
Schedule & Compensation

24 hours/week during regular business hours (Mon–Fri, 10am–5pm); schedule can be customized, but should be consistent and predictable
Hybrid work structure, with some in‑office hours required each week
Additional evening and weekend hours required for concerts and other events (scheduled in advance)
$22/hour
Equal Opportunity Statement

Chicago a cappella is an equal opportunity employer.

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