Personal Lines Account Executive I

Personal Lines Account Executive I

First Western Bank has a full-time opening for a Personal Lines Account Executive I at either our Bismarck or Minot locations.
Personal Lines Account Executive I Position Overview:
Responsible for processing personal lines and claims policy work while developing a positive and professional relationship with insureds.
Assist personal lines agent with processing and servicing assigned customer accounts, including, but not limited to, endorsements, renewals, insurance verification, billing questions, and payments
Assist claims administrator with proper handling of insurance claim documentation between insured, claimant, and insurance company
Update insured's file with accurate information in the agency management system
Scan policy information into transactional activity files
Maintain knowledge of company manual resources and company websites
Maintain positive and professional working relationships to develop future sales potential and retain current insureds
Ensure compliance with related laws and regulations, including Bank Secrecy Act
Maintain continuing education related to regulatory standards
Personal Lines Account Executive I Education And/Or Experience:
Property/Casualty Insurance Experience preferred
Property/Casualty Insurance License preferred
Minimum 2 years' experience in office/clerical work
High School Diploma or GED Required
Personal Lines Account Executive I Skills/Abilities:
Building Relationships

able to grow and maintain strong long-term customer relationships.
Communication

excellent written and verbal communication skills to clearly convey information to diverse audiences.
Customer Focus

able to understand customer needs and promote the value of the bank's products and services.
Detail Oriented

able to complete assigned work thoroughly and accurately.
Emotional Intelligence

can navigate difficult situations with empathy and understanding, fostering positive relationships.
Interpersonal Skills

can communicate and interact with others in a way that promotes mutual respect and trust.
Teamwork

proven ability to work collaboratively in a team environment to achieve common goals.
Willingness to Learn

open to new ideas, seeks opportunities to expand knowledge and skills, actively participates in training programs, and seeks feedback to enhance performance.
Technology - skilled in Microsoft Office (Publisher, Power Point, Word, Excel, Outlook), and social media platforms.
First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.