Senior Sales & Marketing Coordinator

Position Summary
DMP is hiring a Senior Sales & Marketing Coordinator (SSMC) to fulfill several missions. With cross‑functional support from senior Sales, Marketing, Business Planning, Product, and Program team members, the SSMC will support the following areas.

Sales operations, including sales planning and accounts payable/accounts receivable support

Customer and partner engagement, including quote support and contract review support

Market research, marketing communications, and trade event support

Other duties based on achievements and business needs, evolving as required

Main Duties and Responsibilities

Sales Operations

Coordinate and support departmental projects to ensure alignment with established financial targets and timelines

Sales planning: Salesforce system owner for opportunity forecasting; coordinate with sales and business planning

Sales support for quote & contract review, business cases, contract life‑cycle; coordinate with sales and program management

Sales support for accounts payable & accounts receivable activity in sales & marketing areas; coordinate with purchasing and accounting

Sales support for ISO‑certification audits

Account plan support: development and maintenance of account plans

Inside Sales

Serve as a key liaison with clients, partners, and internal stakeholders, supporting high satisfaction with DMP products and services while building credible, effective, and reliable relationships through integrity, teamwork, accountability, and ownership

Communicate effectively with clients, internal teams, and stakeholders; document customer interactions and convey requirements clearly

Support issue resolution and automotive industry problem‑solving by coordinating with appropriate team members as needs arise

Assist the DMP account team with proposals and related activities to support revenue growth opportunities

Marketing

Conduct market research, studying technologies, key performance indicators, and automotive market information to assist in the development of proposals, external announcements, and internal communications

Transform market trends, customer needs, and competitive landscape into product messaging and communications

Support development of marketing collateral: create compelling sales & marketing materials such as presentations, digital maps, physical collateral, social media content, and trade event collateral; support product demos, POCs, and trade events as needed

Provide assistance with marketing communications: work closely with marketing, product management, and sales to develop product messaging, collateral and announcements for trade events, website, and other internal and external communications; provide project support for trade events as directed; support other core marketing activities as directed

Skills, Qualifications and Assets

Bachelor’s degree required; preferred majors include Data Science, Communications, and Business. Must present a record of high achievement and involvement.

Three years of work experience in customer support roles required.

High proficiency with MS Excel and Salesforce required.

Experience or comfort with developing presentations preferred.

Work Environment

Office environment: position located at DMP NA’s company headquarters in Livonia, MI.

Business travel to support customer meetings and trade events: approximately 10%.

Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP retains the right to change or assign other activities to this position.

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