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US RFP Team Lead and Content Manager

Brown Brothers Harriman & Co. · Boston, MA, USA ·

Pay:
$80,000-$120,000/yr
Job type:
Full Time

US RFP Team Lead and Content Manager

At BBH, partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. With a 200‑year legacy, this is the right place to build a fulfilling career.
The US RFP Team Lead and Content Manager will manage the US RFP Team as well as lead BBH’s RFP content management across the globe.
Team Leadership

Manage the US RFP Team
Mentor and train team members on content best practice
Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content
Identify strategies to improve RFP / RFI / DDQ quality and efficiency
Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight.
RFP Content Management

Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team
Maintain governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content
Write and edit both standard and strategic content to ensure we are appropriately positioning BBH’s end‑to‑end service capabilities
Remove duplication and redundancy across the database and ensure all content is clean and ready to use
Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging
Review analytics across content to understand content that is most frequently used and decide where some content could be retired
Ensure that branding, styles, spelling, grammar and tone is consistent across all content
RFP and DDQ Support

Support allocation of DDQs and RFPs across the team
Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements
Lead DDQs and RFPs for the team
Technology Platform Support

Identify new features of the proposal automation tool to be applied to BBH’s RFP and Content process to enhance user experience and reduce production time
Provide training to SMEs on the use of BBH’s proposal automation tool
Support technology upgrades
Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation
Special Projects

Participate in ad‑hoc projects and other team/business initiatives such as proposal automation product upgrades and developing standard questionnaires
Knowledge, Skills & Requirements

BA Degree or Equivalent
Up to 5 years of relevant professional work experience
Highly proficient English speaker and writer
Great proofreading and copy‑editing skills
Excellent collaboration and project management skills
Ability to work on multiple projects simultaneously
Ability to communicate key information quickly and effectively at the headline and detail level
Detail‑oriented; comfortable following complex instructions and managing other people to deadlines
Proficient in Office suite of products
Knowledge of Qvidian or other proposal automation tools (a plus but not essential)
Association of Proposal Management Professionals (APMP) (a plus but not essential)
Salary Range

$80,000 – $120,000. BBH and its affiliates’ compensation program includes base salary, discretionary bonuses, and profit‑sharing. The anticipated base salary range shown above is only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role.
Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

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