Technical Writer (Remote)

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location: Remote in any United States jurisdiction not excluded from this job advertisement.

Shape the documentation foundation of a mission‑critical Department of Veterans Affairs (VA) cloud platform as a Technical Writer! You'll produce, edit, and maintain the comprehensive suite of technical and operational documents supporting VA staff and millions of Veterans.

Position Description
The Technical Writer is responsible for the production, editing, formatting, and maintenance of all technical documentation and formal deliverables where you'll work across multiple program areas to synthesize complex technical content into clear, accurate, and professionally formatted documents suitable for both technical audiences and VA executive leadership.

Tasks / Activities

Draft, edit, format, and finalize the CPMP in both narrative and graphic formats in coordination with the Program Manager

Produce and format Weekly Progress Reports in Microsoft Word and Project

Ensure all data elements are accurately documented including work completed, work planned, issues, resolutions, and ICT Section 508 conformance status

Support development and formatting of the Capabilities and Services Document and maintain as a living artifact

Ensure accuracy and alignment of the Capabilities and Services Document with current platform capabilities

Support development and formatting of the Platform Dependency List

Produce and format the monthly deliverables report documenting status of deliverables

Clearly identify late, inaccurate, or unapproved deliverables

Support drafting and editing of the Architecture Package

Ensure professional appearance and suitability for government briefings

Support drafting and editing of the Architecture, Engineering, and Maintenance Assessment

Draft and format the Maintenance Plan in both narrative and graphical formats

Obtain and track Program Manager approval prior to implementation of the Maintenance Plan

Ensure all deliverables are completed on schedule, are accurate, error‑free, and professionally formatted in accordance with VA requirements

Maintain the monthly deliverables report as the authoritative tracking tool for all deliverable status

Support ad‑hoc documentation requests including incident report drafting, assessment briefings, and other written deliverables

Compensation & Benefits
The annual projected pay range for this position is \$75,769 - \$101,809 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.

Medical, dental, vision and prescription drug coverage for you and your family.

Life Insurance, short‑term disability and long‑term disability paid for by the Company.

Supplemental coverages including Accident, Critical Illness, and Hospital.

Additional Life insurance coverage for you and your dependents.

401(k) plan with various options to select based on your retirement goals.

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

Minimum / General Experience
5 years of experience in technical writing for cloud platforms, DevSecOps environments, and enterprise information technology (IT) systems.

Minimum Education
Bachelor's Degree in technical writing, English, communications, information technology, or related field.

Essential Skills / Qualifications

Excellent experience producing federal government technical documentation

Excellent experience producing project management plans, architecture packages, maintenance plans, assessment reports, and monthly status reports in Microsoft Word and Project formats

Excellent ability to translate complex technical concepts into clear, accurate prose accessible to non‑technical stakeholders (e.g., cloud architecture, Kubernetes platform operations, DevSecOps pipelines, Risk Management Framework/security processes)

Excellent experience ensuring all deliverables meet Section 508 conformance requirements

Excellent experience tracking and reporting Information and Communication Technology (ICT) deliverable 508 status in weekly progress reports

Excellent ability to manage multiple simultaneous deliverable deadlines, track status against the Contractor Project Management Plan (CPMP), and proactively identify risks to on‑time delivery

Excellent experience developing and maintaining living documents including capabilities and services catalogs, platform dependency lists, and architecture packages

Above average knowledge of SAFe Agile methodology and its documentation requirements (e.g., Sprint Retrospective Reports, Program Increment (PI) Milestone documents, PI artifacts)

Above average experience with Microsoft Office Suite (Word, Project, PowerPoint)

Above average experience with Jira and Confluence for document production, version control, and collaborative authoring

Working knowledge of cloud platform operations, AWS architecture, and VA enterprise policies to accurately document technical content

Experience supporting a federal agency

Excellent verbal and written communication skills

General Physical Requirements
General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.

Assignment Location - Remote

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Typing, communicating, repetitive motions.

Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.

Inside environmental conditions with protection from outside elements.

Security
Active Federal Civilian Public Trust clearance

U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

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