Account Specialist, MedSpa Los Angeles HQ

LOCATION:

Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)

REPORTS TO:

Operations Manager

The Role
We are looking for a self‑motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast‑growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post‑activation. The goal is to promote maximum usage of the product while supporting company growth (activations).

What You’ll Own:

Execute day‑to‑day responsibilities associated with Remote Activation Accounts

Meet weekly and monthly activation and usage targets as designated by the leadership team

Manage onboarding and activation for single store locations

Review account performance and revenue data; develop and implement strategies to increase usage and ROI

Identify gaps within processes and resolve them efficiently and in a timely manner

Ensure compliance with company standards and procedures

Take on variable, rotating duties as assigned

Requirements
What You’ll Bring:

Excellent verbal & written communication and facilitation skills

Experience in leading and training accounts

Strong interpersonal skills and a proven ability to work collaboratively with others

Intelligent, go‑getter, ambitious, self‑motivated individual who is hungry for success

Highly efficient and organized

Proven experience in putting together business plans and data analysis

Proficient in Google Suite and Salesforce

How We Pay
We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.

We are targeting an hourly rate of $28 to $30 for this role. This role will also be granted company equity via stock options.

Cultural Competencies for Success at Sunbit

Serve others before self - Service oriented mindset

Own the impact - Take pride in effectively managing payroll on a daily basis

Connect genuinely - Effectively connect with internal stakeholders

Act fast - Respond to internal team members in a timely manner

Include always - Work closely with Accounting team and actively welcome peers within the organization

Innovate for good - Continuously help our internal team create efficient processes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

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