Relationship Manager

Fresno Madera Farm Credit is searching for a self‑motivated, highly driven individual to join our fast‑paced team environment. The Relationship Manager will report directly to the Assistant Director, Relationship Management. Our Relationship Managers develop new business and maintain and service a portfolio of both commercial and mortgage loans.

Customer Prospecting and Marketing

Build and cultivate new business opportunities by actively engaging in the agricultural community, developing referral networks with realtors, attorneys, CPAs, and other trusted advisors, and identifying prospective customers through landowner publications, market intelligence, and public records

Represent the Association at industry events, trade shows, educational seminars, and community functions to strengthen visibility and generate business opportunities

Identify opportunities to deepen member relationships through cross‑selling of leasing, cash management, and related financial services

Participate in local agricultural and community organizations to build credibility, expand your network, and stay connected to the needs of the region

New Loan Generation

Proactively connect with current and prospective customers to understand their operations, financial goals, and credit needs, and recommend lending solutions that align with their business objectives

Gather and evaluate customer financial information in partnership with the Credit team to support sound credit decisions

Analyze financial, operational, and market information to develop a well‑rounded understanding of each customer’s operation and financing needs

Approve loans within assigned credit authority in collaboration with the Credit function and established lending guidelines

Present larger or more complex credit recommendations, including structure and pricing, to the loan committee for consideration

Communicate credit decisions professionally and clearly, while providing a high level of service throughout the lending process

Monitor loan relationships to support portfolio quality, member satisfaction, and long‑term business growth

Identify refinancing opportunities and recommend solutions that continue to meet the evolving needs of customers and their operations

Work directly with delinquent borrowers to develop practical resolution strategies that protect both the customer relationship and portfolio performance

Manage collection efforts on delinquent accounts with professionalism, sound judgment, and a focus on timely resolution

Maintain strong member outreach and regular contact to build lasting relationships and deliver exceptional service

Develop tailored servicing and marketing plans for customers to support retention, satisfaction, and portfolio growth

Assess portfolio risk and recommend appropriate risk rating adjustments based on changing customer performance and credit conditions

Knowledge, Skills, and Abilities

Strong working knowledge of agriculture, agricultural producers, and the Central Valley market

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Ability to build and maintain effective relationships with customers, referral sources, and internal partners

Strong organizational and time‑management skills, with the ability to prioritize work in a fast‑paced environment

Sound analytical and problem‑solving skills, including the ability to evaluate financial and operational information objectively

Ability to apply lending processes, policy, and judgment to make practical and well‑reasoned decisions

Experience reading and interpreting income statements, balance sheets, tax returns, and other financial reports

Customer‑focused communication skills with the ability to listen, understand needs, and deliver effective solutions

Minimum Qualifications

Two years of agricultural lending experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the role

Demonstrated understanding of agricultural production, producer cash flow cycles, and the operating environment of farmers, ranchers, and agribusiness customers

Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook

Demonstrated ability to build strong working relationships with customers and business partners

Ability to manage priorities and complete work accurately and efficiently

Analytical ability to assess financial information and reach sound, objective conclusions

Strong ability to read, interpret, and discuss income statements, balance sheets, tax returns, and other financial information used in credit analysis

Strong oral and written communication skills, with the ability to build credibility with customers, business partners, and internal stakeholders

Scope of Responsibility
Loan Complexity: Traditional loans without significant variables

Credit Authority Level: 1

Physical Requirements

Positions in this class typically require keying, talking, hearing, seeing, and repetitive motions

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and other sedentary criteria are met.

The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer screen; and/or extensive reading.

Equal Employment Opportunity
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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