eCommerce Catalog Specialist

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Full Time Professional Streetsboro, Streetsboro, OH, US

2 days ago Requisition ID: 1297

Job Summary Rewrite:
Reporting to the Director of eCommerce Operations, the Ecommerce Catalog Specialist is responsible for the execution, deployment, and maintenance of product listings across retailer ecommerce channels. This role serves as a primary operational owner of listing readiness, product syndication, new item setup, and publication-state monitoring, ensuring products are launched accurately, efficiently, and on time across digital channels.

The Ecommerce Catalog Specialist acts as a key Salsify subject matter expert, coordinating with cross-functional teams to identify and communicate content, attribute, and setup gaps that may impact retailer publication timelines. This role is responsible for executing retailer listing setups, supporting ongoing catalog maintenance, validating product publication across channels, and maintaining reporting and dashboard visibility related to listing readiness, publication status, and launch progress. The position provides stakeholders with clear insight into product setup and activation across ecommerce channels while helping identify and elevate potential launch risks or blockers.

To be successful in this role, the individual must be highly organized, detail-oriented, and technologically adept, with the ability to quickly learn and leverage new ecommerce platforms, reporting tools, retailer portals, and system integrations. This role requires a self-starter who can identify process improvements, troubleshoot operational challenges, manage multiple product launches simultaneously, and operate with minimal supervision in a fast‑paced environment.

Job Duties
Listing Operations & Product Launches

Execute product listing setups and launches across retailer ecommerce channels, ensuring accuracy, completeness, and adherence to launch timelines

Serve as a primary operational user and subject matter expert for Salsify, managing product content syndication and retailer channel deployment

Coordinate with cross-functional teams to identify, communicate, and resolve content, attribute, and setup gaps that may delay product publication

Validate successful publication of new product listings across retailer channels and ensure content reflects brand expectations

Partner with retailer contacts and internal stakeholders to resolve listing setup, publication, and syndication issues

Proactively identify, communicate, and elevate launch risks, retailer setup issues, syndication failures, and publication blockers

Listing Readiness, Reporting & Visibility

Maintain visibility into listing readiness, publication status, and launch progress across ecommerce channels

Own and maintain dashboards, trackers, and reporting tools used to communicate listing readiness, publication state, launch status, and channel activation progress

Communicate launch readiness, publication status, risks, and blockers to Ecommerce, Sales, Marketing, Product Management, and other key stakeholders

Monitor and report on retailer publication status to ensure timely activation of products across channels

Catalog Maintenance & Listing Health

Monitor existing product listings for content, publication, assortment, and syndication issues

Coordinate corrective actions with the appropriate internal teams to resolve listing‑related issues

Identify products that have fallen off retailer sites or contain inaccurate content and facilitate resolution

Support ongoing catalog maintenance activities to ensure product information remains accurate and current across retailer channels

Advertising & Search Support

Support advertising, search, and digital commerce initiatives through product listing audits, competitive reviews, keyword research support, and retailer content analysis

Assist in evaluating retailer content health metrics and reporting to identify opportunities for improved listing quality and discoverability

Process Improvement

Identify and recommend process improvements that increase efficiency, accuracy, and visibility throughout the product setup, syndication, and publication lifecycle

Support adoption of new tools, technologies, and workflows that enhance ecommerce operations

Additional Responsibilities

Perform other projects and duties as assigned

Required Qualifications

Bachelor's degree in Marketing, Business, Ecommerce, Information Systems, or a related field; or equivalent combination of education and relevant work experience

2+ years of experience supporting ecommerce operations, product listings, catalog management, digital merchandising, marketplace management, or related disciplines

Experience working within ecommerce platforms, retailer portals, content management systems, or product information management (PIM) platforms

Strong organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously

Excellent written and verbal communication skills with the ability to collaborate across cross‑functional teams

Strong analytical and problem‑solving abilities with a high attention to detail

Advanced proficiency in Microsoft Excel and strong proficiency in Microsoft Office applications

Ability to learn new technologies, platforms, and processes quickly

Self‑starter capable of working independently with minimal supervision in a fast‑paced environment

Preferred Qualifications

Experience with Salsify, Syndigo, Akeneo, Contentserv, or other Product Information Management (PIM) platforms

Experience supporting product listings for major ecommerce retailers such as Amazon, Walmart, Home Depot, Lowe's, Target, Wayfair, Shopify, or similar platforms

Experience with product content syndication and retailer item setup processes

Experience building, maintaining, or utilizing reporting dashboards and operational trackers

Familiarity with ecommerce advertising, search optimization, digital shelf, or marketplace support functions

Experience working with large product catalogs and managing high SKU volumes

Exposure to data visualization and reporting tools such as Power BI, Tableau, Looker Studio, or similar platforms

This position operates in a hybrid work environment, requiring a combination of in‑office and remote work. The role is based out of the Streetsboro, Ohio headquarters and requires regular onsite collaboration with cross‑functional teams, balanced with remote work flexibility in accordance with company policy.

The Ecommerce Catalog Specialist will spend the majority of their time utilizing computers, ecommerce platforms, retailer portals, Product Information Management (PIM) systems, reporting tools, and other business applications to support product listing operations, catalog maintenance, and ecommerce initiatives.

FLSA Status:
Exempt

What are the perks?

401k with Employer Match

Company Paid Life & Disability Insurance

Adoption Assistance

Medical, Dental and Vision

Employee Discount

10 Paid Holidays

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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