Director (Internal Communications)

Position Details

Position Information

Recruitment/Posting Title
Director (Internal Communications)

Job Category
Staff & Executive - Advertising/Marketing/Public Relations/Communications

Department
Univ Communications & Marketng

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Director (Internal Communications) for University Communications and Marketing.

Among the key duties of the position are the following:
Leads internal communications strategy, governance, process definition, operations, and content development for university-wide audiences.
Works across central administrative units to deliver timely and engaging content to Rutgers faculty and staff.
Collaborates with communications leaders in various administrative units, and within University Communications and Marketing.
Develops platforms, plans, content, and tactics to help grow the engagement of Rutgers internal audiences.
Guides Rutgers' approach, planning, and platforms used to clearly communicate information and initiatives from the Central Administration, while also thinking about how Chancellor Lead Units, schools, and other departments can leverage the framework and technologies set up for enterprise communications.
FLSA
Exempt

Grade
08

Salary Details

Minimum Salary
108670.000

Mid Range Salary
137547.000

Maximum Salary
166424.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Position Status
Full Time

Working Hours

Standard Hours
37.50

Daily Work Shift
Day

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description
Admin Assembly (MPSC)

Payroll Designation
PeopleSoft

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
ABP

Qualifications

Minimum Education and Experience

Bachelor's degree or above, ideally in Journalism, Communications, Public Relations, English, or a related field.
At least 7 years of experience in internal communications, employee engagement, or corporate communications in a large complex environment.
Certifications/Licenses

A valid driver's license would be required for this position.
Required Knowledge, Skills, and Abilities

Hands-on experience with email platforms and intranet content management systems to deploy content and track metrics.
Ability to work hands-on-drafting content, managing platforms, and addressing rapid-turn requests with accuracy and speed.
Proven track record building or transforming internal comms strategies, systems, and standards at scale, with clear measurement of impact.
Proven capability to balance strategic leadership with flawless day-to-day execution.
Strong executive presence and coaching ability; experience advising and partnering with senior executives and C-suite leaders.
Exceptional writing and editing skills; able to translate complex strategies into clear, concise messages and tool kits for executives and managers. Strong content judgment skills across audiences, formats, and time horizons.
Strong understanding of change communications and employee engagement drivers.
Experience building governance, frameworks, and processes that elevate communication quality and consistency.
Ability to influence, align, and enable cross-functional contributors without direct reporting authority.
High judgment, discretion, and issue management skills in a highly visible enterprise environment.
Experience planning and running enterprise-wide forums and change communications with cross-functional partners (People, Legal, Finance, IT).
Operational excellence: adept at standing up workflows, calendars, templates, and feedback loops that increase clarity and speed.
Preferred Qualifications

Background in implementing enterprise communication platforms or developing communication governance models for intranets, digital signage, enterprise-wide meetings, webinars, and engagement forums.
Strong capability building, including developing tool kits, playbooks, and communication standards.
Experience building metrics frameworks for internal communications tied to trust, engagement, and clarity.
Equipment Utilized

Physical Demands and Work Environment

Special Conditions

Safe Driving Record.

Posting Details

Posting Number
26ST1330

Posting Open Date
06/17/2026

Special Instructions to Applicants

Regional Campus
Rutgers University-New Brunswick

Home Location Campus
Downtown New Brunswick

City
New Brunswick

State
NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu
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