Director - Production Support, Credit Risk

Director

Senior-level / Director role with responsibility for senior people management, process improvements, and production support stabilization
Accountable for meeting strict SLAs and maintaining key production metrics
Ensures deliverables are executed effectively without impact to management or the business
Requires strong domain expertise, including experience with similar creator systems and prior domain knowledge
Hands-on technical background required: SQL, Snowflake, Databricks, and Python
Biggest Non-Negotiable
15+ years of experience in IT Operations / Production Support within financial services
5+ years in a Director level or equivalent leadership role supporting risk or exposure platforms
Strong technical acumen: Azure cloud, Databricks, Python, ETL, CI/CD pipelines, modern SRE & DevOps tools & technologies (K8, terraform, etc.)
Nice to Have
Certifications