Director - Production Support, Credit Risk

DirectorSenior-level / Director role with responsibility for senior people management, process improvements, and production support stabilizationAccountable for meeting strict SLAs and maintaining key production metricsEnsures deliverables are executed effectively without impact to management or the businessRequires strong domain expertise, including experience with similar creator systems and prior domain knowledgeHands-on technical background required: SQL, Snowflake, Databricks, and PythonBiggest Non-Negotiable15+ years of experience in IT Operations / Production Support within financial services5+ years in a Director level or equivalent leadership role supporting risk or exposure platformsStrong technical acumen: Azure cloud, Databricks, Python, ETL, CI/CD pipelines, modern SRE & DevOps tools & technologies (K8, terraform, etc.)Nice to HaveCertifications