Account Manager

Position
Account Manager

Location
Chicago (West Loop), IL (Hybrid)

Pay
$90,000/year

Experience

3+ years’ experience in account management or in a consultative role is required.

Prior experience in a broker agency or benefit administration firm is required.

Education

Bachelor’s degree is preferred.

Current Life and Health license required.

Type
Full-time; Direct Hire

Schedule
Monday - Friday

Overview
Greene Resources is seeking an Account Manager to join a growing and dynamic team! The Account Manager is responsible for the day-to-day management of their assigned book of business. The Account Manager works closely and collaboratively with the internal service team, Benefits Consultants, and/or Client Executives to ensure service deliverables meet and exceed client expectations. The Account Manager serves as the client’s main point of contact for any benefit-related service needs.

Job Description

Manages and maintains assigned book of business

Serves in an advisory capacity for clients.

Delegates work assignments to internal service team members.

Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process.

Manages day-to-day client issues.

Conducts needs analysis and strategy calls.

Conducts enrollment meetings as needed.

Conducts regular face-to-face meetings with clients.

Advises clients in reducing costs while offering competitive benefits options.

Assists clients with 5500 form filings, as applicable.

Assists in growing the book of business through cross-sale opportunities when available.

Builds relationships with clients through proactive communications.

Communicates and educates clients on the latest trends, concerns, and changes in the industry.

Effectively and efficiently manages complex accounts and high-level service deliverables.

Provides leadership within the extended service team.

Position Requirements

Thorough knowledge of health and ancillary products is required.

Working knowledge of all Microsoft Office products is required.

Familiarity and practical knowledge of the quoting process and tools are preferred.

Experience with database applications is a plus.

Must be self-motivated and disciplined.

Possess excellent written and verbal communication skills.

Must be very detail-oriented.

Possess strong organizational skills.

Ability to thrive in a fast-paced environment.

Demonstrate leadership capabilities.

Ability to work with clients at a strategic level.

Benefits

Unlimited PTO

Health/Dental/Vision

401K with match

We are proud to be an Equal Employment Opportunity and Affidative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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