In-Person E-commerce Customer Support Specialist

Tilo Jewelry is looking for a reliable customer service specialist to join our in-person team full-time in New York City. The ideal candidate will have a minimum of 2 years of experience in e-commerce and customer service, a people-forward attitude, and exceptional interpersonal skills. Responsibilities include assisting customers with inquiries regarding orders and managing critical operations like tracking courier claims.
Fluency in English and knowledge of platforms such as Shopify and Etsy are essential. The position offers a salary starting at $40,000.00 per year.

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