OPS PUBLIC INFORMATION SPECIALIST - 64857891

OPS PUBLIC INFORMATION SPECIALIST - 64857891
Requisition No: 876855
Agency: Department of Health
Working Title: OPS PUBLIC INFORMATION SPECIALIST - 64857891

The Public Information Specialist for DOH‑Flagler is part of a global public health organization and is expected to support the Florida Department of Health and the Volusia County Department of Health in Flagler County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts. This position incorporates agency values of innovation, collaboration, accountability, responsiveness, and excellence.

Mission
To protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.

Responsibilities
Employee timely and professional responses to requests for information. Employee is engaged with internal/external customers and accurately communicates program/agency information, events, and/or vision during interactions. Employee is involved with decision making that positively effects the agency and/or identifies opportunities to provide excellent service acts to implement corrections, documenting them and communicating them to co‑workers and the health officer.

Media Relations
Coordinates information related to media inquiries with DOH‑Flagler staff and the State Communications Office. Responds to inquiries related to public health concerns, programs and services, emergencies, etc. Recommends media‑related strategies during routine and/or crisis public health events. Coordinates press conferences, public forums, and community information forums as directed. Monitors news outlets and social media and advises leadership of any concerns. Responds to inaccuracies as permitted. Uses Associated Press style to construct press releases and edits and releases state‑approved health alerts.

Customer Focus
Gathers customer feedback data and reports feedback to program managers, leadership and County Health Systems.

Internal Communications
Prepares and submits county‑specific news for the department of health intranet. Assures the agency's website is up to date and accurate. Contributes content to the Volusia/Flagler Communications Team for the employee newsletter. Coordinates and assists in provision of a variety of public relations and public information services following established administrative policies, procedures, guidelines, and directives. Assists with outreach and marketing of programs and services. Coordinates the purchase of marketing materials for use by programs, making sure messaging and design standards adhere to state guidance. Coordinates agency‑wide meetings/training.

Emergency Preparedness
Attends PIO state trainings and collaborations. Maintains appropriate FEMA certification. Collaborates with other county personnel in the sharing and releasing of emergency information. Assists the emergency operations team for Flagler and Volusia County during activation.

Required Knowledge, Skills, and Abilities

Ability to develop informational program materials

Skilled in verbal and written communication skills

Ability to elicit the professional confidence and cooperation of others

Ability to be organized and work on deadline

Qualifications

Must be willing to accept this salary if offered the position

Must be willing to physically come in the office to perform the duties and responsibilities of the position

Must have current authorization to work in the United States without employer sponsorship

Must have experience in Public Information, Journalism or Communications

Must have experience writing in journalistic style

Must have experience with photography and/or graphic design software

Preferred Qualifications

A bachelor's degree from an accredited college or university in a field of study reasonably related to journalism, communications or public relations

Or at least four years of professional and relevant experience in public information, government communications, public relations or journalism

Preference will be given to those with a bachelor's degree and those with FEMA certified Public Information Officer training

Benefits

State of Florida 401(a) FICA Alternative Plan (mandatory)

Participation in state group insurance (upon meeting eligibility requirements)

Workers’ Compensation (mandatory, if needed)

Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

EEO, Employment Eligibility, and Other Information
This position requires a security background check and/or drug screening and participation in direct deposit. Disqualifying misrepresentations or omissions will result in disqualification from employment consideration. The successful candidate will be required to complete the Form I‑9 and verify employment eligibility using the E‑Verify system operated by the Department of Homeland Security in partnership with the Social Security Administration. Male applicants born on or after October 1, 1962 must be registered with the Selective Services System before their 26th birthday unless they have a Letter of Registration Exemption.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S. (Drug‑Free Workplace Act). The State of Florida supports a drug‑free workplace.

The State of Florida is an equal‑opportunity employer/affirmative action employer and does not tolerate discrimination or violence in the workplace. The State supports a drug‑free workplace and a Fair Chance hiring program. The Florida Department of Health is committed to serving veterans and their families.

For assistance, call the People First Service Center at (877) 562‑7287 Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.

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