Member Success Specialist I - Hybrid, Recert & Retention

VOLTO Consulting is looking for a Customer Success Specialist I based in New York, NY. This full-time position involves ensuring high-quality customer support and member retention through effective communication and problem-solving.
The ideal candidate will have a high school diploma, be bilingual (preferably English and Spanish), and be skilled in customer service. The role includes responsibilities such as assisting members with recertification and enrollment activities in a hybrid work environment.

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