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Customer Experience Specialist

Cognixia · Chandler, AZ, USA ·

Job type:
Full Time

Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.

With Collabera, you:

Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber‑Security, and Engineering.

At Collabera you have 80% chance of project extension or redeployment to other clients

Will have endless opportunities to learn new technologies through our in‑house Training arm – Cognixia.

Job Description

Efficiently use multiple systems while maintaining engaging customer conversations.

Demonstrate proficiency in Microsoft Office applications.

Exhibit strong communication and customer service skills, including de‑escalation abilities.

Work effectively in a fast‑paced environment and adapt to changing priorities.

Handle confidential information responsibly and be open to feedback for continuous improvement.

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