Data-Driven Customer Communications Strategist

FirstEnergy is looking for a Communications Representative in Akron, Ohio to lead customer-facing communications strategies. This role involves collaboration with teams to enhance the customer experience and execute data-driven communications strategies, ensuring relevant content reaches over 6 million customers across various platforms.
The ideal candidate will have a Bachelor's degree in Digital Marketing or Communications and 5-7 years of experience in executing strategic communications. Robust project management, analytical skills, and proficiency in Microsoft Office are essential.

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