Conditions. Workplace Diversity, LLC. is hiring: Multimedia Technician in Cambri

Job Summary
Education Support Services (ESS) in Harvard University Information Technology (HUIT) provides audiovisual and instructional support, training, and consulting services to faculty, staff, and students. ESS supports the school’s mission by delivering audiovisual technology offerings that enhance and creatively advance the teaching and learning environment. This role is part of the Teaching & Learning Support team and provides multimedia AV support for Harvard courses and events offered by the Faculty of Arts & Sciences, including videography, setup and breakdown of equipment, AV troubleshooting, emergency response, system testing, and event support. Work will be assigned by field support service managers based on available shifts and training will be provided by ESS.

Job-Specific Responsibilities

Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by ESS team leaders

Assist faculty, students and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube and other media sources

Ensure prompt and professional communication with instructors, staff and students

Take directions from ESS staff and leaders on assignments, policies and protocols

Help coordinate multimedia technology for course and event support

Check out AV equipment and transport to and from classrooms

Set up AV equipment to begin recording classes in a timely manner before each class begins

Strike AV equipment once class has finished and check equipment back into main office

Record teaching in classrooms and labs, planning and zooming to capture instructor movement and use of writing surfaces as required

Ensure high quality audio and video recording

Help with maintenance of AV equipment

Provide availability to shift coordinators to assist with scheduling in a timely manner

Provide coverage for colleagues during absences

Basic Qualifications

High school graduate or equivalent technical school

At least six months of experience with audio, video, and/or multimedia technologies

Working knowledge of computer hardware, software, and connections to external devices

Strong customer service orientation

Excellent communication skills

Additional Qualifications and Skills

Professional or educational background in multimedia or a technology-related field a plus

Familiarity with lavaliers, handheld mics, Shure wireless microphones, Panasonic and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred

Familiarity with projecting content from Microsoft Windows, Mac, and internet media sources

Ability to manage multiple tasks simultaneously and meet deadlines

An employment record of reliability and strong attendance

Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner

Additional Information

Working Conditions: Work is performed in an office setting and will require the incumbent to visit multiple service locations.

Physical Requirements: Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus

Standard Hours/Schedule: 35 hours per week This is a fully onsite position

There are three M‑F shifts (to be assigned by the hiring team; some after‑hours work may be required based on business needs):

8:00 a.m. – 4:00 p.m.

11:00 a.m. – 7:00 p.m.

2:00 p.m. – 10:00 p.m.

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.

Pre‑Employment Screening: Identity

Other Information: This position has a 90‑day orientation and review period.

Salary Grade and Ranges
This position is salary grade level 053. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work‑life balance and your physical, mental and financial wellbeing. Our benefits include, but are not limited to:

Generous paid time off including parental leave

Medical, dental, and vision health insurance coverage starting on day one

Retirement plans with university contributions

Wellbeing and mental health resources

Support for families and caregivers

Professional development opportunities including tuition assistance and reimbursement

Commuter benefits, discounts and campus perks

EEO/Non‑Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non‑discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non‑discrimination policy. Harvard's equal employment opportunity policy and non‑discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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