Account Specialist

We’re hiring an Account Manager at Webistry.

This is not a “pass messages between client and media buyer” type of role.

We’re looking for someone who can own client relationships, think strategically, solve problems under pressure, and help clients grow.

What we’re looking for:
Communication & Client Management

Well-spoken, articulate, and professional communicator

Strong active listening skills

Ability to explain complex advertising concepts simply

Builds trust and long-term client relationships

Technical Expertise

Advanced strategic knowledge of Google Ads (knowing where to click is NOT important)

Advanced strategic knowledge of Meta Ads (knowing where to click is NOT important)

Strong understanding of CPA, ROAS, CAC, and LTV

Ability to analyze performance and identify growth opportunities

Familiarity with tracking, attribution, and conversion measurement

Problem Solving & Crisis Management

Strong crisis resolution and de‑escalation skills

Remains calm under pressure

Takes ownership and accountability when issues arise

Resourceful and solution‑oriented

Strategic Thinking

Understands business objectives beyond advertising metrics

Turns performance data into actionable recommendations

Identifies growth opportunities and upsell potential

Thinks critically and makes data‑driven decisions

Organization & Execution

Highly organized and detail‑oriented

Strong project and time management skills

Ability to prioritize competing requests

Reliable follow‑through and execution

Empathetic and client‑focused

Adaptable and coachable

Positive attitude and strong work ethic

Naturally curious and committed to continuous learning

Company Description
Webistry is a performance‑focused digital agency that drives revenue growth through data‑driven paid media, experimentation, and conversion rate optimization (CRO). The team works closely with clients to design, test, and refine strategies that maximize return on ad spend and overall marketing performance. Webistry emphasizes measurable results, transparency, and continuous improvement in every engagement.

Role Description
The Account Specialist is a full‑time remote role responsible for managing client relationships and supporting day‑to‑day account operations. This role includes preparing reports and analyzing data to identify opportunities for optimization. The Account Specialist will respond to client inquiries, coordinate internal resources, and ensure deliverables are completed on time and aligned with client goals. Daily tasks involve maintaining accurate account records and partnering with the paid media, design, and CRO teams to support strategy execution. The role requires clear communication, strong organization, and a focus on delivering a high‑quality client experience.

Qualifications

Candidates should possess strong Analytical Skills, including data interpretation, performance tracking, and basic understanding of digital metrics.

Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to convey complex information simply.

Candidates should possess Customer Service skills, demonstrating responsiveness, empathy, and a client‑focused mindset.

Candidates should possess Account Management skills, including organization, prioritization, and coordination of multiple client projects.

Relevant experience in digital marketing, advertising, and agency environments is a must.

Proficiency with common productivity tools (e.g., Slack, Google Workspace, Asana, Claude, ChatGPT) is preferred.

Ability to work independently in a remote setting, manage time effectively, and collaborate with cross‑functional teams is important.

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