Public Affairs Specialist

Summary
Department of Homeland Security, U.S. Customs and Border Protection, Office of Public Affairs.

Duties

Manage news media coverage for the agency, including building media relationships, pitching stories, and acting as a spokesperson during routine operations and crises.

Develop and distribute communication materials such as guidance documents, communication plans, media advisories, news releases, and statements.

Implement and evaluate communication strategies, coordinate media visits and events, and arrange national media coverage.

Provide guidance and support to field offices and other branches on responding to media, public, stakeholder, and governmental inquiries.

Maintain ongoing communication with internal stakeholders, develop public affairs guidance, and provide on‑site support by embedding with operational personnel.

Requirements

U.S. citizen; males born after 12/31/1959 must be registered with Selective Service.

Primary U.S. residency for at least three of the last five years.

Completion of a background investigation, drug testing, and compliance with federal ethics rules.

For non‑resident applicants, a residency waiver may be considered under certain conditions.

Qualifications

At least one year of specialized experience, equivalent to the next lower grade level (GS‑12), managing communications with the public and media, developing and distributing press releases, media advisories, and social media content.

Experience providing advice and guidance to leadership and staff on media coverage and public interest.

Planning and implementing communication strategies to support organizational goals.

Monitoring public feedback and adjusting messaging to address concerns.

Education
See Qualifications for applicable education requirements.

Additional Information

This is a bargaining unit covered position, represented under the National Treasury Employees Unions (NTEU).

Candidates with disabilities are encouraged to apply; reasonable accommodation requests are available.

Applicants must complete an online assessment and application questionnaire.

EEO Statement
The United States Government is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or other protected class.

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