Summary
Provides inside sales and external customer support to the sales team by performing the following duties.
Essential Duties and Responsibilities
Supports the SBCs (Small Business Customers) through regular calls, sales, and follow up.
Conducts research, and compiles and types statistical reports for sales results, bidding, and follow-up information.
Resolves daily exceptions with a focus on pro-active reductions in overall number of exceptions.
Organizes and maintains file system, and files correspondence regarding purchase orders, change orders, bid documents, letters of intent, and other records.
Composes and types bids for sales account managers as needed.
Inputs opportunities for sales account managers as needed.
Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.
Processes job packages, related files and distribution.
Answers and screens telephone calls.
Makes copies of correspondence or other printed materials.
Prepares outgoing mail and correspondence, including e-mail and faxes.
Orders and maintains supplies and arranges for equipment maintenance.
Cross-trains with other customer experience positions (Residential Sales Coordinator, Customer Care Specialist).
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education, Experience, and Skills Required
Bachelor’s degree desired; or equivalent education and experience combination
Inside sales experience desired
Professional demeanor and telephone manner essential
Highly proficient in Microsoft Word, Excel, PowerPoint and Outlook
Able to work with minimal supervision
Detail-oriented with exceptional organizational skills and ability to handle multiple tasks
Command of spelling, punctuation, grammar and proofreading
Team based interpersonal skills
Ability to thrive in a fast-paced environment
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
License/Certification
Driver's License (Required)
Work Location: In person
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Sales Coordinator
Thomas Concrete of North Carolina · Charlotte, NC, USA ·
- Pay:
- $50,000-$65,000/yr
- Job type:
- Full Time