Strategic Accounts Sales Support Specialist

R10090930 Strategic Accounts Sales Support Specialist (Evergreen) (Open)
Location: Germantown, WI (LLC Support) - Management
Recruiter: Roseanne Khachikyan / Roseanne.Khachikyan@airgas.com / 424-318-0169
Job Description Summary: The Sales Support Specialist serves as a centralized point of contact to commercial leaders and strategic account stakeholders across the business. This role is responsible for providing sales support, contract implementation, and resource coordination to drive business success.
Responsibilities

Contract Management:

Assist the commercial team in managing customer contracts, coordinating internal communications, and maintaining organized digital files.
Operational Alignment:

Ensure contractual requirements and service commitments align with internal business processes and financial standards.
Cross-Functional Collaboration:

Partner with subject matter experts to establish implementation timelines and documentation for account rollouts.
Lifecycle Oversight:

Coordinate the transition and ramp-down of migrated or de-marketed strategic accounts.
Account Administration:

Manage new account setups, credit reviews, report generation, and the resolution of “order-to-cash” issues.
Reporting & Communication:

Provide key stakeholders with timely progress reports and disseminate critical information regarding deliverables.
Process Improvement:

Identify efficiency gains and document best practices to support strategic account profitability and personal professional growth.
Special or other duties as assigned
Required Qualifications

High School Diploma or equivalent
2+ years inside sales, customer service or relevant Airgas/industry experience required
Strong written and verbal communication skills
Relevant Microsoft Office or Google Suite experience
Preferred Qualifications

Bachelor’s degree preferred, but not required
Previous exposure to commercial contract terms and conditions preferred
Prior experience manipulating datasets and analyzing data from multiple sources preferred
Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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