Digital Program Management

US Remote - East Coast

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world‑class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role
We are seeking an experienced Digital Program Management Professional. In this role you will be responsible for managing, planning, organizing, and controlling resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints.

Key Responsibilities

Establish, own, and maintain an overall program management framework in line with strategic objectives outlining governance, ex: visibility into progress, highlights/lowlights, and risks/mitigations

Leverage data and tools (JIRA/confluence) to promote the use of metrics to report on & improve program effectiveness

Employ and Enable (Education and Enforcement) modern digital tools to capture program elements around scope, timeline, milestones, marketing content, costs, and tracking the success & status of the business case

Coordinate across a broad range of stakeholders from finance, and procurement (for contracts and upcoming renewals) to ensuring correct allocation of funds with finance. As well as HR to ensure processes are in place for onboarding new suppliers and contracts for the digital organization to succeed

Create presentations to facilitate executive leadership meetings across businesses

Establish a cadence of staff meeting rigor, town halls, and QBRs for cross team collaboration working with the counterparts in the executive offices to ensure there is calendarization, coordinating across geographies and ensuring meetings

Assist the Digital Executive Leadership with establishing goals as well as tracking with the business leaders across the BU for tracking success

Ensure people engagement and moral is tracked through various mechanisms (communications/change management/education/incubation)

Basic Qualifications

Bachelor's Degree

5+ years of experience with leadership and direction of co‑located, remote, and near‑shore/offshore teams

5+ years of experience in a PMO or project governance role

3+ years of experience managing budgets and operational excellence

3+ years of building new process and/or communication mechanisms

Preferred Qualifications
Other qualifications you may have that would be beneficial in this role include:

Project management certification (PMI), SRUM and Agile

Experience with modern project management tooling & software (JIRA & Confluence)

Proficient with Lean, Agile, iterative development

Ability to deal with ambiguity in a fast paced environment where not all processes and procedures are clearly defined.

Ability to think outside the box to diagnose problems, identify root causes, and develop and drive appropriate solutions

RSRCAR

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