Key Lead - University Towne Center, Abercrombie & Fitch

Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Perform Opening and Closing Routines.

Operate Register/Point of Sale systems.

Fulfill OMNI Channel Orders.

Demonstrate Product Knowledge, Brand Awareness, while driving sales.

Build and maintain Visual Displays.

Analyze reporting to inform decision making.

Protect Store Assets & perform Inventory Control.

Represent the Brand and exemplify Company Culture and Values.

Work Schedule Requirements

Schedule will vary weekly, but you should expect to work at least 12‑16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

During peak time frames, hours will increase to support business needs.

What it Takes

High School Diploma/G.E.D. preferred, or equivalent.

1 year of retail experience preferred.

Retail supervisory/management experience not required; experience in leading groups or teams preferred.

Maintain a strong customer focus.

Demonstrate exceptional interpersonal skills.

Possess strong communication skills.

Show knowledge of current fashion trends.

Be energetic, outgoing, and assertive.

Take initiative and show confidence.

Master adaptability and flexibility.

Balance multiple tasks while being detail‑oriented.

Engage in applied learning and proactive thinking.

Exhibit a strong work ethic.

What You’ll Get
As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit your lifestyle. The company offers simple, competitive, and comprehensive benefits that align with its culture and values, and competitive incentives to reward commitment to business growth:

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who Celebrate You for Being YOU

The starting rate for this position is $21.00 per hour. (i.e., the recruiting pay range for this position is $21.00‑$21.00 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
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