Business Operation Manager - Shockwave IVL

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Job Function
Sales Enablement

Job Sub Function
Sales Operations & Administration

Job Category
Professional

All Job Posting Locations
Norderstedt, Schleswig-Holstein, Germany

Job Description
Interne Stellenausschreibung vom 24.06.2026 – 08.07.2026

Johnson & Johnson is recruiting for Shockwave Medical Inc. a Business Operations Manager DACH, to be located in Germany.

About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview
This role leads and owns operational execution across Marketing and Sales in the DACH region within a fast-growing, highly regulated medical device business. As the central point of accountability, it ensures consistent, compliant, and high-quality delivery across critical workflows including events, contracting, and cross-functional processes. Partnering closely with commercial leadership and functions such as Finance, Legal, and Compliance, the role focuses on building a scalable and efficient operating model through process standardization, system enablement, and data transparency, while stabilizing execution in a high-demand environment.

1. Operational Ownership and Governance
Own all operational, execution‑critical workflows across Marketing and Sales in DACH. Act as the single operational point of accountability for:

Events and congress operations

Sales‑driven events and attendee management

Contracting and documentation processes

Compliance‑critical workflows and approvals

Ensure consistent execution quality in a high‑volume, regulated environment

2. Process Design, Standardization, and Control
Design, document, and continuously improve end‑to‑end operational processes, including:

Event planning and execution

Budget planning, tracking, and reporting

HCP management and contracting

Documentation, templates, and approvals

Reduce manual work, duplication, and dependency on individuals

Establish clear ownerships, interfaces, and escalation paths

3. Systems, Data, and Automation Enablement
Own and develop the operational system landscape for Marketing and Sales, including:

Salesforce integration

Event calendars and planning tools

Power Automate workflows

Surveys, feedback systems, and reporting tools

Drive automation and system‑enabled workflows to increase efficiency, transparency, and scalability

Ensure data quality, transparency, and usability for decision‑making

4. Financial and Operational Transparency
Own operational budget processes in close partnership with Finance. Ensure transparency across:

Budget usage

Resource consumption

Event and activity workload

Provide leadership with reliable operational data to support prioritization and planning

5. Cross‑Functional Coordination and Enablement

Act as the operational interface to Finance, Legal, Medical Education, Compliance, and vendors

Translate regulatory and governance requirements into clear, executable operational frameworks

Enable Marketing and Sales teams through:

Clear processes and standards

Training and onboarding

Practical guidance that reduces friction and administrative burden

6. Interim Stabilization and Scalable Target State

Operate initially in an interim stabilization setup to secure execution continuity

Define and implement a clear “stop‑doing list” to protect focus and sustainability

Transition the role into a fully established, scalable Operations function as staffing is stabilized

Ensure documentation and knowledge transfer to reduce single‑point‑of‑failure risk

Key Requirements

Bachelor’s degree in Business, Operations, Marketing, or related field

Solid experience in commercial, marketing, or sales operations (MedTech/Pharma preferred)

Proven track record in process design, standardization, and operational improvement

Experience with systems such as Salesforce and workflow automation tools (e.g., Power Automate)

Good understanding of compliance and contracting in regulated environments

Strong financial acumen (budget tracking, planning, cost transparency)

Excellent stakeholder management and cross-functional collaboration skills

Ability to translate complex requirements into clear, executable processes

Structured, hands‑on, and solution‑oriented mindset with strong execution focus

The anticipated base pay range for this position is
€75,000.00 - €118,450.00

Benefits
In addition to base pay, we offer the following benefits: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. We also offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees – and in some locations eligible dependents – can participate in several insurance plans.

Additional information
This position is assigned as Tariff. The anticipated initial monthly base pay for this position is pay grade E13(87.620,00 EUR) annually of the Hamburg Chemical Industry collective agreement Chemietarifvertrag Hamburg. As this role is part of the collective bargaining agreement (CBA), in addition to base pay, we offer the following benefits: an annual bonus with set target depending on local CBA bonus policy, or for sales roles we offer sales commissions. We also offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health and pension plan. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees – and in some locations eligible dependents – can participate in several insurance plans. Amounts and actual benefits may vary by location and are subject to change.

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