Retail Customer Experience Lead — Front End & Loyalty

Dormont Manufacturing Co is seeking a team leader to oversee the customer service at USA Marshalls Store 1146 in Richmond, VA. The role involves promoting excellent customer experiences by training and mentoring Associates while ensuring compliance with all procedures.
The ideal candidate should have at least 1 year of retail experience and 6 months of leadership experience. Flexible working hours including nights and weekends are required, along with strong communication and organizational skills.

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